The day after my Mum died I had to call someone about a project. During that call I said I was going away to my Mum’s funeral and it emerged that she’d died the day before. The person said “But you sound so cheerful!”. I remember wondering how else I was going to sound, given that I’d been phoning them about a professional project, not for sympathy. The easiest default option I had available in my voice register was “Happy to help”. It would have taken some work and effort to find or perform “Feeling some complicated grief, identity confusion and dread right now”, and wouldn’t have been relevant to the subject of the call anyway.
Many years ago I worked in the open plan office of a radio station. I’m not sure now what the context of our conversation was, but I remember being surprised when one…
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